A Customer Service
1. Who do I contact if I have a question about my subscription?
If you have any questions regarding your subscription please contact us using the details below:
Customer Services Structured Credit Investor
2. Where can I find my Subscription number?
Your subscription number appears on the original email we sent you when you subscribed. It can also be found on your invoice and receipt.
3. How do I change the delivery address of my print subscription?
We require all address changes, including individual names and email address to be submitted in writing. This can be done via
email, fax or by post.
Our contact details are as follows:
Structured Credit Investor
c/o Cold Fountains Media Ltd
145 Albert Palace Mansions
Lurline Gardens
London SW11 4DJ
UK
Please state the old address and the new address and most importantly the subscription number to allow us to retrieve and change your details.
4. I am missing a copy of the newsletter, how do I claim?
Please note, our period to claim a missing issue is within the last 3 cover dates, this is to ensure we have the issues in stock
and also so we can look into the distribution. Please contact Customer Services, stating the subscription number, magazine and the
cover date of the issue you are missing and we will investigate.
5. How to order a Back Issue?
All articles are available on the archive section online, if you wish to purchase a past issue of the magazine, please email
Customer Services with the date of the issue you require.
6. Can I access my online subscription from more than one computer?
There are currently no restrictions regarding the computer you access the Structured Credit Investor website from.
7. I’ve forgotten my password or username. What can I do?
Please contact Customer Services, quoting your subscription number and the full name of the subscriber. For your security the login details will
only be sent to the registered email address.
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B Subscription
1. What is included in my subscription?
A subscription to Structured Credit Investor includes:
50 copies of Structured Credit Investor per year
- All published supplements
- Instant and unlimited access to Structured Credit Investor for the duration of your subscription. It provides full access to our fully searchable archive of articles.
2. What are the current subscription rates?
Subscription rates for 2005-2006 are as follows:
- One year subscription to Structured Credit Investor: £750 / $1450
- Two year subscription to Structured Credit Investor: £1275 / $2465 saving 15%
3. How can I pay for my subscription?
By faxing us, calling us or requesting an invoice be sent to your company. The invoice will state payment options,
including details of cheque and bank transfers. You may in the future pay for your subscription online by credit card
(Visa, Mastercard, American Express), at the present time this is not possible.
4. What shall appear on my credit card statement for my subscription?
What shall appear on my credit card statement for my subscription? If payment is taken online your statement will have the
reference SCI SUBSCRIPTION NUMBER:– For payments made to an Agency please contact the Agency directly.
5. When will my subscription start and finish?
This information can be found on your receipt. Alternatively please contact Customer Services
6. What is the difference between a "free trial" and a "subscriber"?
Subscribers to Structured Credit Investor have exclusive and unlimited access to . By taking a free trial you will be able to view the latest issue of Structured Credit Investor only.
Free trials offer limited access to the site for a period set by the publisher.
7. How do I confirm my expiry date?
This can be found on your receipt, which will state the period of your subscription. You will have received a written receipt
by post after your payment has been processed. Alternatively, please contact Customer Services quoting your subscription
number and the full name of the subscriber and we will be able to confirm this.
8. Will I be reminded before my subscription expires?
You will be reminded with emails and by post when your account is due for renewal.
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H Editorial
1. Who should I contact if I have a question about this publication?
We welcome comments from our users/readers - please email the editor
2. How can I make this publication my homepage?
Here's what to do:
Microsoft Internet Explorer 5 +
- Go to our URL
- Click on "Tools" (Internet Explorer 5.x) on the menu bar.
- Click on "Internet Options".
- Select the "General" tab.
- Click the "Use Current" button under "Home Page" and then click "Apply".
Internet Explorer 4+
- On the main menu click on View then select Internet Options
- Select Homepage from the category list
- Type our URL - http://www.structuredcreditinvestor.com - in the text entry box
Internet Explorer for Windows 3.1
- On the main menu click on View then select Options
- Select Navigation from the category list
- Type our URL - http://www.structuredcreditinvestor.com - as your homepage
Internet Explorer 3+
- On the main menu click on View then select Internet Options
- Select Navigation from the category list
- Type our URL - http://www.structuredcreditinvestor.com - as your homepage
Netscape Communicator 4.x
- Click "Edit" on the menu bar at the top of the window.
- Select "Preferences..." from the bottom of the pull-down menu.
- Select "Navigator" from the left hand panel.
- Click on the circle next to "Home Page" in the top right box.
- In the "Home Page" box, type our URL in the text entry box.
- Click OK.
Netscape Navigator 2+
- On the main menu click on Options then select General Preferences
- Select Navigator from the category list
- Type our URL - http://www.structuredcreditinvestor.com - as your homepage
Netscape Navigator for Mac
- On the main menu click on Edit then select Preferences
- Select Navigator from the category list
- Type our URL - http://www.structuredcreditinvestor.com - as your homepage
AOL Web Browser
- Add Starting Page as your start page by clicking "Preferences"
- Change the Home Page location to our URL
Opera 3+
- On the main menu bar click on Navigation and select Set Home.
- In the Global Home Page field, type our URL - http://www.structuredcreditinvestor.com
- Click OK
- On exiting Opera, select the Save Windows checkbox.
- On launching Opera, you will need to click on Home in the toolbar.
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